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            FAQ
Find answers to the most common questions about orders, shipping, returns and more.
How can I place an order?
To place an order, browse our store, add your favorite items to the cart, and proceed to checkout. Follow the steps to complete your purchase securely.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
Do you ship internationally?
Yes! Where2Save ships worldwide. Shipping costs and delivery times vary by destination and will be shown at checkout.
How long does shipping take?
Orders are usually processed within 1–3 business days. Estimated delivery times:
Typical delivery times:
- 
United Kingdom: 5–8 business days 
- 
Europe: 7–12 business days 
- 
United States & Canada: 7–12 business days 
- 
Australia: 10–15 business days 
- 
Rest of the world: 15–25 business days 
Delays may occur during holidays or due to customs inspections.
Note: These are estimates and can be affected by carrier delays, holidays, or customs.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with a tracking number and link so you can follow your package.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of delivery. Items must be unused and in original packaging. Please review our Return Policy for full details.
What if my item arrives damaged or incorrect?
We’re sorry! Email us at contact@where2save.com with your order number and clear photos of the issue. We’ll make it right quickly.
Do I have to pay customs fees or taxes?
International orders may be subject to customs duties or import taxes upon arrival. These charges are set by your local authorities and are the customer’s responsibility.
Can I change or cancel my order after placing it?
We process orders quickly. If you need to change or cancel, email us within 12 hours of purchase at contact@where2save.com. After this window, changes may not be possible.
How can I contact Where2Save?
 
 




